PRIVACY POLICY

This website under the domain name www.vandasintimates.com (the “Website”) is owned and operated by Vandas Intimates Private Limited.

OUR COMMITMENT TO PRIVACY

Your privacy is vital to us and we will always act to protect your personal information. We take this responsibility seriously and are very careful about how and when your personal information is collected, used and shared. This statement outlines what our commitment is, why we need to collect personal information, who we may share that personal information with and how you may request access to and correction of the personal information that we hold. This statement relates to personal information we collect through the Website.

WHY WE COLLECT 

We collect personal information to deliver, administer and improve the products and services that we offer you, complete other transactions with you or on your behalf, protect against fraud or theft, provide offers and promotions that we consider may be of interest or benefit to you, conduct market research, work with our related companies and service providers, maintain and update our records, protect and uphold the rights, property and safety of us, our customers and others, and in general to you with a high quality customer experience. 

WHAT WE COLLECT

Personal information we collect may include: your name, address, phone and other contact details (email etc), date of birth, gender, your purchases/orders and method of payment. Sometimes we will also collect other personal information, such as where you shop or what your interests are, so that we can improve our service and product offering to you. You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information, products, or services. We do not store your credit card details in any way. We may also collection information about your online behavior and behavioral patterns when using our website, such as the time and date of your visit, the pages you viewed and how you navigated to, and through, our website.

HOW WE COLLECT IT

The personal information we collect is generally supplied directly by you through our Website. For example, the details you provide us when you place an order, open an account, subscribe to our emails, join a mailing list, enter a competition, submit an enquiry, or provide feedback to us.

We also receive and store certain types of information through the use of 'Cookies'. Cookies and flash cookies are small files that are saved on your data carrier which store specific information about your preferred settings and any other data that our system needs when interacting with your browser. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable or to warn you when cookies are used. We recommend that you leave your cookies enabled as they allow our systems to recognize your browser and provide quicker and easier use of our Website.

In addition, we may use third party tracking and analytics software to measure and observe user behavior. This enables us to improve our Website performance and your experience with us.

WHO WE SHARE IT WITH

We may exchange your personal information with other companies who perform part of our service delivery or provide other support services to us, for example, courier services, data processing and analysis, research, mail, promotional, customer contact, technology, banking, payment, debt collection and maintenance services. 

THIRD PARTY SITES

This Website may contain links to other websites operated by third parties (such as facebook, youtube etc.) Be aware that this privacy statement only applies to the personal information that we collect through www.vandasintimates.com Website. We are not responsible for the collection, storage or usage of personal information at any such third party websites and you should review the privacy policy of any Website you visit.

USE OF THIS WEBSITE OUTSIDE SRI LANKA

We welcome visitors from outside Australia. This is a Sri Lanka based website and this privacy statement governs the personal information collected at this Website irrespective of where you may be located when you visit the Website and interact with it. This means your personal information may be stored outside the country in which you are located and any government authorities which have jurisdiction over the Website may be entitled to access any personal information provided.

CHILDREN

We will not knowingly collect information from any unsupervised person under the age of 18. If you are under 18 years of age you must not submit any personal information to us unless you have the consent of, and are being supervised by, a parent or legal guardian.

FURTHER INFORMATION

As permitted by applicable law, you may have a right of access, rectification and deletion of information collected about you, and the right to oppose, for lawful reasons, the processing of this information. To use these rights, please contact us using the contact details below. In certain conditions, we may not be required by law to provide you with access or to correct your personal information. In those instances we will give you our reasons for that decision. Where we decide not to update your personal information, you can request us to attach to the personal information a statement of the update sought. We take reasonable steps to make sure that the personal information we collect, use and disclose is accurate, complete and up-to-date.

If you have any questions or feedback about privacy, please contact us at

info@vandasintimates.com

Or by writing to us at

VANDAS INTIMATES

5/1 A Vihara Mawatha Dewala Road, Pamunuwa, Maharagama, Sri Lanka

Latest Revision: July 2022