SHIPPING IN SRI LANKA

Deliveries will be processed between Monday – Saturday (9AM – 6PM), excluding any mercantile & public holidays. Orders received on Sunday will be processed on the following Monday.

Delivery of Goods will take place at the Delivery Address specified by you during the Order process. You will need to submit separate Orders for Goods where you require multiple delivery destinations.

Delivery for all accepted orders is done using standard third party courier services or First class registered post. At the checkout you will be able to select your preferred delivery method. 

WHEN WILL YOUR ORDER BE DELIVERED?

First Class registered post is comparatively cheaper than the third party courier services. Please read the delivery charges section for more details.

Depending upon your location, it may normally take 3-4 working days for delivering the order at your doorstep. For far-off locations like North, North East the delivery make take slightly longer time, depending on the delivery turnaround times of the concerned courier partner carrying your order.

Internally, Vandas Intimates strive to dispatch your order from our warehouse less than 1 business day of you placing the order. 

During Promotions, it may take longer time to dispatch.

We closely work with our third party third party courier partners or Sri Lanka Post to ensure that your orders get delivered within the expected time. However, there can be cases of excessive delays in some orders which might be beyond our control. In such cases, we internally strive to return back your received payments (for prepaid orders), if any.

You will receive delivery information via an e-mail, Text message or a Facebook message.

SHIPPING RATES

COURIER SERVICE/SL POST CHARGES FOR DELIVERY WITHIN SRI LANKA

  • Free delivery for all orders above 7,000 LKR
  • Pay Online, Deposit Cash or Cash on delivery and make us deliver: 
  • Colombo 1- 15: 500 LKR
  • Greater Colombo: 500 LKR
  • Other Areas (Areas excluding Colombo District, North & East): 550 LKR
  • Northern & Eastern Provinces: 550 LKR

INTERNATIONAL DELIVERY

WHEN WILL YOUR ORDER BE DELIVERED?

The estimated standard delivery period is 14 - 18 working days, depending on the delivery address.

All international delivery options are fully tracked and our delivery team will email you a link to your tracking information once your parcel has been shipped from the warehouse.

Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected in certain circumstances including (but not limited to) invalid address, customs clearance procedure.

DELIVERY CHARGES TO OTHER DESTINATIONS FROM SRI LANKA

  • Canada - LKR 7000 (For 1kg)
  • UK - LKR 6000 (For 1kg)
  • USA - LKR 6500 (For 1kg)
  • UAE - LKR 4500 (For 1kg)
  • Singapore - LKR 4500 (For 1kg)

If the international shipping charges relevant to your country are not mentioned in the above list, please send an email to intl@vandasintiamtes.com or send us an email.

Vandas intimates is not liable to pay any import charges or any other costs incurred by the customs department or the government of the respective countries.

How do I contact you for delivery related queries after placing the order?

You can email us to info@vandasintimates.com

Shipping rates may be revised depending on the price revisions by Sri Lanka post or any third party courier services.

Except where required by applicable law, Vandas Intimates is not responsible with respect to any loss, damage, cost, expense or injury you or any third party suffers as a result of a change in delivery times or a delay in delivery.